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  • Code of Principals

Dennisthechemist.com commitments to good quality customer service

 

Dennisthechemist.com takes its service to customers very seriously. So much so that we have created a code of principles that we wish to follow when ever dealing with you our customers. If you feel that we are not following this code we would like you to challenge us, and contact us.

 

dennisthechemist.com code of principles

 

We will endeavour to supply customers with products that are of exceptional quality in their production.

We will endeavour to meet the customers' wishes, what ever they may be.

If a product is requested that we do not supply we will endeavour to source and supply as long as it is legal to do so.

We can source and supply additive free products if specifically requested.

We will not sell any medicinal product unless the Pharmacist and staff are confident that the medicine is fit for it intended purpose and the supply of the medicine is relevant and appropriate.

We welcome feedback, tell us when we are good and tell us when you do not like an aspect of our service; this will help us to make our service to you better and better.

 

Recycling at dennisthechemist.com

 

We try and recycle and reuse all our packaging when ever possible, this reduces the impact of packaging material on the environment. So please do not be upset if you find our packaging a bit shabby.

 

Pricing and Price matching at dennisthechemist.com

 

We sell goods at a price that reflects good value for money. Some of our goods are discounted and some are on special from time to time, if you can find a better a deal elsewhere and want to see if we can beat it please contact us, and we will see what we can do.

 

Halal and Haram at dennisthechemist.com

 

HalalVitamins, Halal Minerals, Halal food supplements, Halal nutraceuticals, Halal health foods, Halal medicines and Halal pharmaceuticals.

Dennisthechemist.com treats each customer as an individual, and we try to meet your every need. We are extremely familiar with customers requiring specific dietary requirements and are more than happy to investigate if a product is Halal or Haram based on its individual ingredients. We do this by contacting manufactures of the products and producers and suppliers of the raw materials. If you have any questions about a product please call or email us. 

 

Vegatarian and Vegan products at dennisthechemist.com

 

Vegatarian and Vegan Vitamins, Vegatarian and Vegan Minerals, Vegatarian and Vegan food supplements, Vegatarian and Vegan nutraceuticals, Vegatarian and Vegan health foods, Vegatarian and Vegan medicines and Vegatarian and Vegan pharmaceuticals.

Dennisthechemist.com treats each customer as an individual, and we try to meet your every need. We are extremely familiar with customers requiring specific dietary requirements. There are many products now available on the market that are either vegetarian or vegan and carry some kind of identification; we stock many products of this type and will point it out to our custeomers when ever possible. If the product does not carry any vegatarian or vegan identification mark then the Pharmacists and staff at Dennisthechemist.com are more than happy to investigate if a product is Vegatarian or Vegan based on its individual ingredients. We do this by contacting manufactures of the products and producers and suppliers of the raw materials. If you have any questions about a product please call or email us.

 

Kosher for Pesach/ Passover at dennisthechemist.com

 

Kosher for Pesach/ Passover vitamins, Kosher for Pesach/ Passover minerals, Kosher Kosher for Pesach/ Passover food supplements, Kosher for Pesach/ Passover nutraceuticals, Kosher for Pesach/ Passover health foods, Kosher for Pesach/ Passover medicines and Kosher for Pesach/ Passover pharmaceuticals.

Dennisthechemist.com extends its information service to those who require information on whether a certain product can be taken over the Pesach / Passover period. We do this by contacting manufactures of the products and producers and suppliers of the raw materials, using refernce materials and asking relevant rabbinical authorities, to find out if a product contains chometz or kitnas.

If you have any questions about a product please call or email us.

 

Kosher at dennisthechemist.com

 

Kosher vitamins, Kosher minerals, Kosher food supplements, Kosher nutraceuticals, Kosher health foods, Kosher medicines and Kosher pharmaceuticals.

Dennisthechemist.com treats each customer as an individual, and we try to meet your every need. We are extremely familiar with customers requiring specific dietary requirements. A great deal of our products now carry kosher certificates or hechsherim, if they do not our pharmacists and staff are more than happy to investigate if a product is Kosher or at least permitted based on its individual ingredients. We do this by contacting manufactures of the products and producers and suppliers of the raw materials and asking relevant rabbinical authorities.

If a product has a hescher/ Kosher cerificate it will be highlighted to you by a bold letter K.

 

If you have any questions about a product please call or email us.