Dennis The Chemist is sensitive to privacy issues on the Internet. We believe that it is important you know how we treat the information about you that we receive on the Internet. GDPR Regulations May 2018
In general, you may visit the Site without telling us who you are or revealing any personally identifiable information about you. Our servers collect the domain names, operating system in use (e.g., Macintosh, Windows) and browser (e.g., Netscape, Internet Explorer). This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. Dennis The Chemist uses this information to measure the use of our Site and to improve the content of our Site. E-mail addresses and other personally identifiable information such as first and last name, telephone number, and other similar information are known only when voluntarily provided by a visitor for registration or other participation of visitors in any available online interactive activities.
Use Of Your Information
We may use the personal information you provide for any of the following purposes: (1) to understand the use of our Site and make improvements; (3) to fulfill prizes; (2) to respond to specific requests from visitors; (4) to protect the security or integrity of our Site when necessary; (5) to send you notices and solicitations regarding Site and our businesses; and (6) in general to promote and market products to you. These solicitations may take the form of mailings or other couriers, telephone calls, e-mail solicitations and other methods of contact. If you do not want to receive these solicitations from us using your personally identifiable information, please notify us.
At times, we may conduct online surveys to better understand the needs and profiles of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect the information from you on the Internet.
Disclosures Of Your Information
Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to this Site is retained by Dennis The Chemist. Dennis The Chemist do not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.
A technology called "cookies" may be used to provide you with tailored information. A "cookie" is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may be able to set your browser to notify you when you receive a cookie. Our cookies collect the operating system and browser that a visitor is using.
You have a right to access the personal data that is held about you. Please write to us at the following address to obtain a copy of the personal information Dennis The Chemist holds about you: Dennis Gore Chemist Ltd, 26 Whittaker Lane, Prestwich, Manchester M25 1FX, England, enclosing your postal details.
Dennis Gore Pharmacy Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email, phone number. Why we need your data We need to know your basic personal data in order to provide you with on-going organisational updates and funding information and analysis services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.
What we do with your data All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found on our website. How long we keep your data We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. What we would also like to do with your data We would however like to use your name and email address to inform you of our future offers and similar products. This information is not shared with third purposes and you can unsubscribe at any time via phone, email or our website. Please indicate below if this is something you would like to sign up to. Please sign me up to receive details about future oﬀers from firstname.lastname@example.org
Contact & Communication With us Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
Email Mailing List & Marketing Messages We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages . The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media. There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. email@example.com • If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/
Dennos Gore Chemist LTD (“The Company”) is a “data controller”. This means that we collect and use personal information for specified purposes which this Privacy Notice has been designed to tell you about. We regard the lawful and correct treatment of personal information as very important to our successful operation and to maintaining confidence between us and those with whom we carry out business. It is important to us, and a legal requirement, that we are transparent about how we process your personal information.
Compliance with the data protection principles We will comply with the data protection principles by ensuring that information is:- * Processed lawfully, fairly and in a transparent manner. * Collected for specified, explicit and legitimate purposes and not processed further in away which is incompatible with those purposes. * Adequate, relevant and limited to what is necessary in relation to the purpose for which they are processed. * Accurate. * Not kept longer than necessary for the purpose. * Secure. What information do we collect? The personal information that we collect and hold about you is entered by you (the customer online. The personal information includes your full name, email address, contact address and telephone number. We do not process any sensitive information about you (known as “special category” data under the GDPR). What is the purpose of us collecting your personal information The purposes for which the we will collect your personal information include:- * to administer and communicate with you about the order that you placed online via pulpastore * to provide you with the required products as ordered via our website. * to send you updates about products and offers which are likely to be relevant to you. Why is it lawful to for us to process your personal information? The information that we process about you is done so for our legitimate business interest in delivering our training programmes. Our legitimate business interest also includes operating our business in a customer-focused, efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements.
We only process your information as far as is necessary to meet our legitimate aims. We believe that there is a legitimate interest in:- * sending contacts occasional e-newsletters containing information about any updates and amendments to our product and services which are undertaken to comply with changes in legislation. However, we will ensure that the newsletter has an ‘unsubscribe’ link so you can unsubscribe from receiving the newsletter should you wish to do so. How long will we hold your personal information for? We will retain your information as long as is necessary for the purposes described within this Privacy Notice.
Your information will be kept for up to 7 years on our main systems after which time it will be archived or deleted. Any retention of personal data will be done in compliance with legal and regulatory obligations and with industry standards. These data retention periods are subject to change without further notice as a result of changes to associated law or regulations. If you have any questions in relation to the retention of your personal data, please contact our Compliance Officer. Requesting access to your personal data Under data protection legislation you have a number of rights. You have the right to:- * Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. * Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. * Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. * Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal data to you or to a third party. Contact us or make a complaint If you would like to discuss any aspect of this Privacy Notice or if you have a concern about the way we are collecting or using your personal data, you should raise your concern with the Compliance Officer who can be contacted as follows:- *
By email: firstname.lastname@example.org
We would first welcome the opportunity to resolve any concerns you may have; however, you may contact the Information Commissioner’s Office directly at https://ico.org.uk/concerns/ should you wish to do so.